Key leadership skills
- Understanding management roles and business (business simulation)
- SLII
- Delegation of tasks
- Employee development
- Employee motivation and motivational leadership
- Feedback
- Team Leadership
Leadership-specific skills
- „A first-time manager“
- Managing managers
- Strategic planning
- Coaching
- Mentoring
- Building trust
- Leading through change
- Conducting meetings
- Raising employee involvement and initiative
- Selecting and introducing a new employee
- Corporate culture building
- Optimal motivation
Employee performance management skills
- Performance expectations: Responsibilities and goals
- Development goals and development plans
- Monitoring, reporting and controlling performance
- Performance evaluation
- Discussion for performance management
Skills for personal efficiency and productivity important to leadership roles
- Self motivation, initiative and dedication at work
- Managing stress and balancing different aspects of life
- Time management
- Decision making and problem solving
- Adapting to change
- Self leadership
- „Six hats“:Creative thinking and structured facilitation
Communication and relationship skills
- Constructive conversation and assertiveness techniques
- Emotional intelligence of leaders
- Influencing (advanced communication skills)
- Managing conflict
- Presentation skills
- Negotiation
- Internal communication and team or company relationships
- Internal/external client care
- Legendary service
Other skills
- Training the trainers and facilitators
- Project management
- Talent management
- Career management
- Strategy and tactics of human resources
- Managing your own productivity and motivation in working from home
- Manage the productivity and motivation of people who work from home
- Conducting 1-on-1 online conversations with employees
- Online communication internal and external
- Conducting online meetings
- Keeping the team (that works from home) together
- T4T for virtual trainers